Contact QR Code Tools
Whether you've spotted a bug, want to suggest a new QR type, have a question about a regional payment format, or just want to say hello — this is the right place. QR Code Tools is a solo project, so every message comes directly to the developer and every piece of feedback genuinely shapes what gets built next.
You're welcome to ask about anything on the site: how a specific QR type works, why a barcode checksum is failing, whether a payment spec is supported, or how the Medical ID tool handles data storage (short answer: it doesn't — everything stays in the QR code itself). Accessibility-related feedback is especially valued and will always be prioritised.
Response Time
Messages are typically answered within 48 hours on weekdays (Monday to Friday, Pakistan Standard Time). During busy periods response may take a little longer, but every message gets a reply. If you need to report a security vulnerability, please use the security address below and mark your message 'Security' in the subject line — these are treated as urgent.
Before You Write
A quick check in two places might save you waiting for a reply:
- The About page FAQ covers the most common questions about privacy, data storage, offline use, and commercial rights.
- The Blog has step-by-step guides for individual QR types and printing best practices.
- Each tool page includes a dedicated FAQ section that answers usage questions specific to that tool.
Direct Email Addresses
If you prefer to email directly without using the form below, use the address that matches your enquiry:
| Enquiry type | Email address |
|---|---|
| General questions & feature requests | contact@freeqrcode.tools |
| Privacy & GDPR requests | privacy@freeqrcode.tools |
| Security vulnerabilities | security@freeqrcode.tools |
| Legal & terms enquiries | legal@freeqrcode.tools |
What to Include
For bug reports
- Your browser and version (e.g. Chrome 125)
- Operating system (Windows, macOS, iOS, Android)
- The QR type you were using
- Steps to reproduce the issue
- What you expected vs. what happened
- A screenshot if possible
For feature requests
- Describe the use case, not just the feature name
- Who would benefit (businesses, individuals, a specific region)
- Any relevant spec or standard (e.g. an official payment format document)
- How you currently work around the missing feature
Send a Message
The form below opens your mail client with the message pre-filled. No account or third-party service needed — your message goes directly by email.